Frequently asked questions
The LARQ Pitcher PureVis includes one LARQ Filter (Essential or Advanced) and one magnetic USB charging cable.
The LARQ Pitcher PureVis features a unique 2-step filtration and purification process. Our unique plant-based filter removes lead, chlorine, mercury, cadmium, HAA5, and more. Next, our patented PureVis™ UV-C LED technology gives your water an extra purification boost to eradicate bio-contaminants. The LARQ Pitcher PureVis also has Intelligent Filter Life Tracking so you know exactly when to change your filter. No need to count the days.
You can download the LARQ App via the Apple store here. Available for iOS only!
The LARQ Pitcher is an 8-cup / 1.9-liter pitcher.
The LARQ Pitcher’s self-cleaning mode turns on every 6 hours for 60 seconds.
The LARQ Pitcher PureVis is made with BPA-free premium-grade plastic.
Traditional pitchers filter to improve taste, but could trap and collect unwanted pollutants and bio-contaminants like bacteria, especially if not maintained regularly.
The self-cleaning LARQ Pitcher PureVis™ goes beyond filtration with a vital second step–PureVis™ UV-C purification, which prevents bio-contaminant* growth.
*In lab testing, PureVis™ prevents and deactivates naturally occurring heterotrophic bacteria that may cause odor and impact the taste of water compared to non-UV treated water pitchers.
The LARQ Pitcher PureVis has built-in Intelligent Filter Life Tracking so you know exactly when you need to change the filter. The LARQ Pitcher PureVis will flash an orange light to let you know. You can also download our app for automatic reminders on exactly when you need to replace your filter. Depending on your household and local water quality, the LARQ filter should last up to 3 months of use or filter up to 60 gallons (227 liters) of water.
When switching to a new filter, you will need to reset the filter tracking on the wand. To reset filter tracking, you can do so in the LARQ App or manually by holding down the λ button for 5 seconds (the indicator light will turn white for 5 seconds followed by a flash of blue light).
The LARQ Pitcher PureVis can be charged via its magnetic USB charger.
- Breathing green light - I’m charging!
- Steady green light - I’m fully charged!
- Flashing green light - Low on battery. I will flash twice before a cleansing mode.
- Breathing sky blue light - PureVis activated
- Orange breathing light - Less than 20% filter life remaining. Make sure you have a new filter ready for the next replacement! Order filters here.
- Flashing orange light - Your filter needs to be replaced as soon as possible for optimal filtration and water quality!
- Red solid light or flashing purple light? - Oh no! Something is wrong. Go to livelarq.com/warranty-claim.
A full charge should last up to 1 month.
Simply push the tactile button λ on the LARQ Pitcher PureVis to activate the PureVis™ technology for a blast of purifying non-toxic UV-C light.
When adding a new filter, you will need to reset the wand in order to accurately track the volume of water filtered through and flow rate for smart filter replacement. To reset the wand, you can do so in the LARQ App or manually by holding down the λ button for 5 seconds (the indicator light will turn white for 5 seconds followed by a flash of blue light).
Yes, you can put the LARQ Pitcher PureVis in the fridge.
No, we would not recommend putting the LARQ Pitcher PureVis in the freezer.
We recommend washing the LARQ Pitcher PureVis (it’s dishwasher-safe!*) every 2-3 months when you need to replace the filter for a quick reset clean. Before washing the LARQ Pitcher PureVis, remove the PureVis Wand and hand wash with mild soap and warm water. Don’t worry, the PureVis Wand is completely waterproof! Do not put the PureVis Wand in the dishwasher. We also recommend that you give the PureVis Wand a full charge every time you replace the filter.
*Put smaller parts like the LARQ Pitcher PureVis lid, hopper, and filter lid in the top tray of the dishwasher. Do NOT put the PureVis Wand in the dishwasher, handwash only.
Yes.
LARQ Filters are tested to NSF standards (42, 53, and 401) to achieve >90% reduction across a range of contaminants. You can find our third-party filter performance report here.
We offer a 1-year limited warranty to repair or replace any defective material or component. It does not cover any issues due to normal wear and tear, misuse or loss/theft of the pitcher. (2-year warranty where local regulations stipulate).
Yes, the LARQ Pitcher will turn on PureVis when you’re filling up the Pitcher (there may be a 5-sec delay). You can also manually turn it on by pressing the λ button on top of the Pitcher.
We estimate that it will take 3-4 minutes, however, this may vary based on water quality and filter age.
Our filters are made of plant-based carbon material.
Since the LARQ Pitcher uses a 2-Step process, our filter will first remove lead, chlorine, mercury, PFAS (PFOA/PFOS), HAA5, and more. Then, the Pitcher goes beyond filtration using PureVis™ technology to prevent bio-contaminant* growth.
*In lab testing, PureVis prevents and deactivates naturally occurring heterotrophic bacteria that may cause odor and impact the taste of water compared to non-UV treated water pitchers.
Read the full report here.
The Essential Filter is recommended for basic protection and improved taste to remove chlorine, mercury, cadmium and copper.
The Advanced Filter is recommended for 360 protection against harsh contaminants and improved taste to remove lead, chlorine, PFAS/PFOA, pharmaceuticals, HAA5, particulates, benzene, mercury, cadmium, copper, and zinc.
While the LARQ Pitcher will remove some calcium and magnesium, it is not a water softener so it will not work on extremely hard water.
The filters are not rated for fluoride removal. However, this is a future development.
No, the LARQ Filter does not change the pH of the water.
Unlike some traditional filters, the LARQ Filter will not release trapped toxins into the water, however, it will stop removing contaminants from the water. We would strongly recommend changing your filter as recommended.
Remove the filter from its packaging and soak the filter in water for 10 minutes before first use. Install the filter into the reservoir and put the filter lid on. The lid should snap into place. Fill up the reservoir with tap water. Pour out the first batch.*
When switching to a new filter, you will need to reset the filter tracking on the wand. To reset filter tracking, you can do so in the LARQ App or manually by holding down the λ button for 5 seconds (the indicator light will turn white for 5 seconds followed by a flash of blue light).
*Note: you may notice some black carbon dust in the water on your first use or after a prolonged period of not using the LARQ Pitcher PureVis™. This is harmless carbon from our plant-based filter media. If desired, simply run a batch through the filter and pour it out.
Yes, you can switch them out, however, the sensor will not be able to accurately gauge the previous use of a filter.
WARNING: This product may contain chemicals known to the State of California to cause birth defects or other reproductive harm.
For more information on Proposition 65 chemicals, please visit: https://www.p65warnings.ca.gov/
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San Mateo, CA 94403, U.S.